Terms & Conditions

 

 

 

RETURNS:

Buyer may return the item for any reason within 7 days after receipt of merchandise.  Product must be returned, unopened and unused in the original box.
Buyer will be responsible for all actual shipping charges associated with the transaction.  Although we offer a flat rate shipping cost, actual shipping
costs may be higher or lower than the advertised flat fee for shipping.  Buyer will be responsible for those actual shipping costs incurred and that cost
will be deducted from buyer's refund. 
EXCHANGE: 
We are happy to accept a return if you need to exchange for a different size.  Please return the unwanted product according to our return policy.  
For speed of exchange, please go ahead purchase your needed size from the website immediately.  We will issue your refund promptly upon receipt of 
returned merchandise.  Although we usually process refunds within a few hours of receipt, please allow up to 2 business days for us to process your refund.
DEFECTIVE ITEMS:
If you feel you may have purchased a defective item, please contact us immediately at 760-417-4369.  9 out of 10 times, we can walk you through any problems 
you may be having with the product.  Also, some of the products we sell are covered by a manufacturers warranty and those issues will will need to be 
addressed through the manufacturers contact.  If this is the case, we will provide you with manufacturers contact informationIf we can't walk you through the 
problem over the telephone, you will need to return the item to us at your expense.  We will inspect the item and if found to be a manufacturers defect, we
 will replace the item immediately.  If we find that the product has been over used, misused, damaged, over-inflated, etc., we will not replace the item or 
return it to you.  Serial numbers / batch codes will be verified.  Please do not send us product that you did not purchase from us, as it will not be returned.  WARRATY REPLACEMENT SHALL BE AT OUR SOLE DISCRETION.  Thank You!




Please return to:


Kern River Corp


5112 Lake Isabella Blvd. 


P.O. Box 943


Lake Isabella, CA 93240


 


760-417-4369


888-309-7446